IT Application Support
Receiving incoming queries from multiple sources, assigning and tracking queries
Manage 3rd line escalations
? Bachelor’s degree in IT, Computer Science or a related field required
? Cloud computing
? Linux
? Oracle, SQL Server
? Web Methods
? Web Services
? Automation / Scheduling tools / frameworks
? SOA
? SQL
? SharePoint
? F5
? SQL Server Integration Service
? SQL Server Reporting Services
? ESB
? Microsoft Frameworks (CSF, CCF, etc.)
? Working knowledge of API-based services (e.g., REST, SOAP)
? Understanding of basic integration concepts
? Basic knowledge of the Agile and Software Development Life Cycle (SDLC) processes, cloud computing, ITIL, COBIT
Desired Skills:
- IT application support
Desired Work Experience:
- 2 to 5 years