Key Performance Area
Key Activities
Key Performance Indicators
Your responsibilities may include other tasks which your manager may instruct you to undertake from time to time.
SAGE X3 implementation
· Lead the technical implementation of SAGE X3 during ramp up, Go-Live and post-Go-Live phases
· Develop and promote the system to provide business process automation across the business
· Develop needs analysis for each function which is aligned to business strategy
· Drive user adoption particularly in areas where manual processes where previously revalent
· Work closely with the appointed SAGE consultants to help refine system functionality
· Own and execute a process of logging and resolving user issues in a timely manner
· Successful implementation and post Go-Live performance of SAGE X3
· Excellent understanding of business needs for system functionality
· User customer feedback
System integrity and data management
· Ensure best practices implemented to manage disaster recovery events in conjunction with relevant international standards
· Follow international guidelines to ensure system integrity is maintained for maximum uptime
· Support integration of support back-end services (SQL etc) to optimise automation and usability of SAGE X3
· Own and execute the master data process end-to-end for all legal entities employing fit for purpose processes
· Customer feedback
· Strong relationship with SAGE consultants to harness experience in-house and externally
· Master data processes are adopted and formalised and clear to the business
Business intelligence
· Own and execute the development of management dashboards across the business to drive insights and to better understand performance against key metrics (SAGE X3’s SDA platform)
· Dashboards in place and meeting the needs of the end customer
Qualifications, Capabilities and Knowledge
Essential Qualifications, Capabilities and Knowledge
· Minimum Grade 12 or equivalent
· Relevant Tertiary qualification
· Proven experience in SAGE X3 administration role
· Knowledge of relevant industry practices e.g. system audits, rollbacks
Desired Skills:
- Business Intelligence
- Data Management
- Sage
- Systems Administration
About The Employer:
FMCG
Employer & Job Benefits:
- No Benefits