This is a remote position.
Client Details:
Our client, a leading provider of innovative solutions, is committed to helping some of the world’s most well-known brands tackle their most pressing business challenges. With a reputation as a trusted partner to global organisations, the company delivers future-focused solutions that enhance customer experiences and enable businesses to stay ahead of the digital curve. Driven by a passion for innovation and customer success, this company has become known for its reliable and impactful solutions. As a member of this dynamic team, the successful candidate will have the option to work in a hybrid capacity, or in a traditional office environment. Working alongside a high-performing and diverse team of professionals on a global scale, the ideal candidate will bring a proven track record of achievement and a passion for driving results.
Role Responsibilities:
- Defining a solution that matches the client’s business needs, having specific ownership on the end to end functional and solution requirements.
- Responsible for the end to end business process architecture, integration points to upstream and downstream systems.
- Supporting the customer in their readiness and preparation for scoping and definition workshops.
- Engaging with the customer to understand their business needs.
- Gathering, analysing and documenting business requirements.
- Obtaining sign off of the business requirements from the customer.
- Guiding the program team by sharing the solution requirements to the relevant groups.
- Reviewing the customer test plans as required.
- Managing the scope of the solution and identifying and documenting change requests.
- Delivering feedback to the business to ensure that future releases of the products meet the ongoing needs of the client/business.
- Delivering feedback to the relevant teams on areas for continuous improvement.
- Providing leadership / mentorship to other Business Consultants.
- Potentially fulfilling the role of Product Owner, responsible for defining stories and prioritising the team backlog.
Preferred Qualifications:
- Bachelor’s degree in Computer Science, IT, Engineering (Electrical Software, Telecommunications) or Business (with major in Computing)
Relevant Skills / Experience:
- 7 years’ experience as a business/software consultant.
- Experience in the telecommunications or other relevant industry.
- Proven ability to operate at the end to end level.
- Experience in business consulting with multiple clients, delivering software solutions for Business Support Systems (BSS).
- Deep knowledge of industry trends from marketing to commercial and operations that are being adopted to drive new ways of client engagement and revenue models.
- Ability to work in commercial, operational and Information Systems areas.
- Ability to challenge approaches through thought-leadership to draw out the best solutions.
- Experience working with clients in major business transformation programmes.
- Strong experience in consultative engagements.
- Highly developed analytical and problem solving skills.
- Solid understanding of project management and requirements management processes.
- Available for international and domestic travel when needed.
- Travel, after/off hours and extended on-site work will be required.
- Awareness of Agile Software development methodologies such as SAFe or KanBan.
- Experience in writing epics and features.
Job ID:
- J103839
PS Even if you feel you don’t have all the skills listed or if this spec isn’t what you are looking for, feel free to send your CV as we probably have other opportunities that could interest you. For a more comprehensive and updated list of opportunities that we have on offer, do visit our website – [URL Removed]
Desired Skills:
- Analysis
- Consultant
- Telecommunications