Purpose:
To gather the business requirements within the Collections Call Centre and translate that into meaningful MIS reporting and analytical support to meet the business needs of each of the respective areas.
Minimum requirements:
- BSc.
- 5 years relevant experience.
- Advanced SQL experience.
- Detailed Exactus knowledge including data structures (would be an advantage).
- SSIS, SSRS & SSAS would be an advantage.
Main duties:
- Translate business requirements into advanced MIS Reports.
- Gathering information by running SQL queries over the data warehouse.
- Automation of Business users reporting needs, consulting with users, best practise.
- Solutions to optimize reporting, identify opportunities to utilise data and so drive.
- Optimization of analytics, and forecasts.
- Conduct high level business analysis as required by senior management / credit.
- Committee/ collections steerco.
- Identify trends and establish reasons for anomalies
- Operations Management – Ad Hoc Reports, develop new reports to service business needs.
- Relationship Management.
- Implementation and embedment of Data Quality requirements as stated in policies and guidelines.
N.B: By responding to this advert, you consent to Heitha Staffing Group processing your personal information for recruitment purposes and confirm that any personal information has been submitted voluntarily. Applicants will be requested to fill in and sign a POPI Act Consent Form.
Only shortlisted candidates will be contacted. If you have not heard from us in 4 weeks, consider your application unsuccessful.
Desired Skills:
- SSIS
- SSRS
- advanced SQL
- Call centre collections
- MIS
Desired Work Experience:
- 5 to 10 years Banking
- 5 to 10 years Software Development
Desired Qualification Level:
- Degree