ENVIRONMENT:
YOUR technical expertise as a Senior Support Engineer is sought by a dynamic Internet Service & Network Specialist to provide Enterprise Server Support to its KZN clients & troubleshooting hardware issues across platforms HPE, Dell Lenovo, IBM and other platforms. Software support services you will provide will include Microsoft Windows Server, VMware, Veeam, Microsoft Exchange and Hyper-V. You will require a Microsoft MCSE or equivalent, Microsoft 365 Certification with 5-10 years solid technical work experience including extensive experience supporting Microsoft Exchange, Office 365, design and support of Active Directory, Group Policy & DNS. You will also require experience with VMware, Hyper-V, Backup & Disaster Recovery and be proficient in documenting processes and monitoring performance metrics.
REQUIREMENTS:
Qualifications –
- Microsoft MCSE or equivalent.
- Microsoft 365 Certification.
Experience/Skills –
- 5 – 10 Years of solid technical experience.
- Extensive experience supporting Microsoft Exchange & Office 365.
- Proficiency in Datacenter Management.
- Extensive experience in design and support of Active Directory, Group Policy, DNS, etc.
- Advanced knowledge of Software and Hardware setup supporting multi-vendor platforms.
- Virtualisation Design and Support VMware and Hyper-V.
- Proficiency in Backup & Disaster Recovery.
- Proficiency in documenting processes and monitoring performance metrics.
- Ability to build effective, trusted Customer relationships to ensure their IT capabilities evolve to meet changing business needs, identify strategic demand for new capabilities and services.
- Ability to drive and manage IT Projects, Upgrades and Migrations.
- Own reliable transport and Driver’s License.
Advantageous –
- Knowledge of Microsoft Azure and Intune.
- Knowledge of Microsoft System Centre.
ATTRIBUTES:
- Exceptional ability to prioritize, diagnose problems and while under intense pressure.
- Self-starter with a proven track record and contactable references.
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. OnlySA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here [URL Removed] OR e-mail a Word copy of your CV to [Email Address Removed] and mention the reference number of the job.
Desired Skills:
- Senior
- Support
- Engineer