We are searching for a Solutions Architect to join our team on a permanent opportunity in Gauteng.
Job Purpose: To Translate customer requirements into the suitable technical solution to meet the customer’s needs
Experience Required:
- At least 1-2 years experience in a similar role
- At least 1-2 years knowledge in an Automation Industry
Required Product Knowledge:
- AVEVA Product range
Duties/Responsibilities:
Technical Lead Pre-Sales Support
- Assist sales to analyze customer’s requirements
- Support delivery partners in developing systems to meet customer requirements
- Advise customers on implementation strategy and methodology (S95)
- Creation of proposals, architecture layouts to meet customer requirements
- Conduct Solution Presentations to customers
- Conduct Solution workshops with customers
- Build and present Demonstrations to management for approval before engaging with the customer
- Build and present Proof of Concepts and Pilots
- Provide appropriate technical and commercial input within a timely manner to assist the successful closure of opportunities for the sales team
- To provide world class pre-sales support on our Solution set.
Project Support
- Writing Specifications
- Consulting on project implementation
- Ensure Quality assurance is maintained for all projects
- Maintains the relevant ISO procedures and policies for the relevant department
- Work with technical teams on meeting URS with product solutions
- On Site Customer/SI Project Consulting
- To assist with post sales implementations to help make sure products are implemented in the best possible way
- Application Support
Technical
- Keep up to date with product technical features and understand how the product is applied
- Understand the product licensing
- Keep Product Certification up to date
On Site support could be one of the following:
- Investigation/Resolution technical support issue
- Assistance with product installation
- Assistance with product upgrade
- Provide a Feedback/Progress Report for every site visit if required
Training
- Present training on the portfolio to customers/partners/internally
- Training in the Johannesburg area and on a regional basis (i.e.: Cape Town, Durban, Port Elizabeth or any other venue) as the Wonderware training schedule requires.
- Present training to the standard as prescribed by Wonderware and to keep yourself certified on the products that you train
- Technical Knowledge Base
- Submit articles to the Wonderware Technical Knowledge base
- Initiate articles from your own experience regularly
- Maintain an elevated level of competency in the products that you specialize in
Marketing Activities
- Assist with marketing activities like Conferences, Breakfasts, Golf days etc…
- Prepare and present on the portfolio of products at marketing events.
- To provide technical expertise and authority to support marketing activities.
- Good attention to detail and multi-tasking skills
- Communication both Verbal and Written
- Analytical skills
- Dedication
- Planning Abilities: An employee must be able to plan strategies and future operation goals effectively.
- Knowledge Transfer to Junior Solution Architects and Solution Consultants
- Mentoring to Junior Solution Architects and Solution Consultants
- Motivation: maintain office morale through motivation and reward.
- Computer literacy on MS Office suite
- Good Report writing skills
Work environment:
- May be required to work in client’s site, in conditions that are unsanitary and extremely dangerous
- May be required to undergo medical assessment and site induction before entering client sites
Travel:
- Driver’s license and own vehicle
Desired Skills:
- Systems Analysis
- Complex Problem Solving
- Programming
- C#
- Java
- SQL
- HTML