ENVIRONMENT:
The Business Analyst/Product Owner role offers an exciting opportunity to contribute to the growth of a fast-paced, innovative telco/VoIP provider for small businesses in the UK. The company is looking for candidates with a bachelor’s degree in business, Computer Science, or a related field and at least three years of experience as a Business Analyst or Product Owner in a technology-driven environment.
DUTIES:
- Defining and communicating product vision and roadmap in collaboration with stakeholders.
- Gathering and prioritising product and customer requirements to create detailed user stories and acceptance criteria.
- Collaborating with cross-functional teams, including development, UX, marketing, service, and sales to ensure alignment and execution of product plans.
- Analysing market trends, customer feedback, and competitor offerings to make data-driven decisions and prioritise initiatives.
- Developing and maintaining a deep understanding of customer needs and pain points to inform product enhancements.
- Facilitating story workshops, ticket grooming and sprint meetings with stakeholders and development teams
- Measuring and reporting on product performance and success metrics
- Mentoring and providing guidance to junior business analysts and product team members
REQUIREMENTS:
- Bachelor’s degree in Business, Computer Science, or related field.
- 3+ years of experience as a Business Analyst or Product Owner in a technology-driven environment.
- Deep understanding of Agile methodologies and product development processes.
- Experience with product analytics and research tools.
- Proven ability to manage multiple projects simultaneously and meet deadlines.
- Passion for technology and eagerness to drive innovation.
ATTRIBUTES:
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent communication and presentation skills.
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here [URL Removed] e-mail a Word copy of your CV to [Email Address Removed] and mention the reference number of the job.
Desired Skills:
- Business
- Analyst
- Product