We are recruiting a Junior Systems Engineer for a hybrid opportunity.

Role Objective: Responsible for monitoring all connectivity environments, as well as continuous updates of all daily reports

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Qualification Required:

  • Matric /Grade 12
  • BS/MS degree in Computer Science, Engineering or a related subject or equivalent experience

Preferred Qualification:

  • Microsoft Transact-SQL skills (Required)
  • Microsoft SQL Server knowledge (Required)
  • HR / Payroll Systems knowledge (Preferred/Advantageous)
  • QlikView (Beneficial)
  • JavaScript (Beneficial)
  • Understanding of Project Management and Business Analysis (Preferred/Advantageous)
  • Microsoft Office (Word, PowerPoint, Outlook, Excel, Access)

Experience Required:

  • 2+ Years of experience with Information Security with experience in a SOC environment, with demonstrable expertise in SIEM (Log Point, Radar, Splunk McAfee or Arc Sight)
  • 2+ Years of experience in an operations focused information security role, with a strong background in security controls and risk management frameworks
  • Demonstrable understanding of operating systems, applications and information technology systems along with their purpose and logging capabilities
  • Knowledge of networks and the OSI layers along with experience in routing, segmentation and available technologies.
  • Knowledge of various threat vectors (indicators of compromise) along with detection requirements and methodologies.

  • Knowledge of Cybersecurity incident mitigation practices (run/playbooks)

Duties/Responsibilities:

  • Responsible for monitoring all connectivity environments, as well as continuous updates of all daily reports
  • To perform after hours and weekend help desk functions
  • Strong critical thinking and problem-solving skills (curious and analytical). Detail oriented with strong organization skills. A team player.
  • Customer service focus required with strong interpersonal skills including excellent written/verbal communication skills. Requires taking responsibility for customer satisfaction and overall success of managed
    services.
  • Communicating up, down, and across all levels of the organization
  • A passion for information security and data security.
  • Motivated to stay one-step ahead of cyber attackers.
  • Monitoring of all environments (LogPoint, SEP Portal, Mailbox etc.)
  • LogPoint
  • Monitor the shared mailbox.
  • Monitor the cloud AV consoles
  • Symantec Endpoint Security Complete
  • F-Secure EPP
  • Sophos Central
  • Log calls/incidents when threats/alerts require further action.
  • Diagnose and correct equipment malfunctions
  • Shift handover and effective communication with regards
  • the issues that were handled during the shift
  • Continuous updates of daily reports
  • Effectively execute requests from users
  • Good understanding of operating standards and procedures

  • Communication skills
  • Problem solving techniques
  • Ability to work as a team
  • Ability to work under pressure, cope with stress

Work environment

  • Work from the office – Datacentre Temperature controlled environment KEY STAKEHOLDERS:
  • External: Customers of clients

Internal:

  • Operational team
    Applications programmers
    Operations planner

The operator will have to work shifts:

  • 4 days, 12hour day shift
  • 4 days, 12hour night shift
  • 4 days off duty

Physical demands

  • Office Based in the Security Operations Centre
    Ad-Hoc Remote support Physical demands of the job, includes sitting, lifting, bending, etc.

Desired Skills:

  • Systems Analysis
  • Complex Problem Solving
  • Programming
  • C#
  • Java
  • SQL
  • HTML

Learn more/Apply for this position