A vacancy has become available in Cape Town for a suitably qualified Desktop Support individual. . Must have extensive desktop support experience, troubleshooting and technical ability to support systems, and IT hardware
Requirements:
- Matric
- IT qualification / A+ and N+ Certificates
- Extensive desktop support experience, troubleshooting and technical ability to support systems, and IT hardware
- 3-5 years’ experience in managing desktop hardware in a large complex environment
- IT Support on application software including all Microsoft Products
- Basic to advanced network support, WIFI , and other telecommunication’s support
- Basic end user training
- Ability to work under pressure and produce accurate results
- Drive and energy to fulfill responsibilities and meet deadlines
- Willing to work shifts, including weekends and public holidays
Responsibilities:
- First line support for group employees and group companies
- Pro-active support to ensure business process adherence and better system usage
- Support applications operating on IT Hardware
- Support technology environment for overflow work from System Administration
When applying, ensure your CV is in WORD or PDF format, and not scanned. Our software will not be able to match you to positions if it is scanned, therefore you might never get feedback from us. Scanned cv’s will not be considered.
Please accept your application as unsuccessful if you had no feedback within 7 days of applying.
We will keep your CV on our database and match to other suitable positions, but this won’t be possible if your CV was scanned. We will contact you in future should you match a different position.
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Desired Skills:
- Application support
- Troubleshoot
- Technical IT support
- IT Hardware support