Role: Network Support Engineer (ISP – Tier 2)
Location: Fourways, Johannesburg
A dynamic and growing ISP is looking for a Senior Network Support Engineer (Tier 2) to join their amazing team. You will need 5+ years relevant Network Support experience working for an ISP. You will have to have an understanding and knowledge of the clients, great interpersonal and communication skills, technology and processes supported within the Service Desk environment and you need to be passionate about providing high service levels.
Requirements:
- 5-7 years of relevant IT and ISP experience.
- A strong background in network security.
- Practical experience with Juniper and Cisco routers, switches, firewalls, and Fortigate networking equipment.
- Cisco Certification – CCNP, CCSP, or CCIE (currently studying or working towards).
- Juniper and Fortigate Certifications are a significant advantage.
- Knowledge of MPLS, IPSec VPN, L2TP tunnels, and GRE tunnels
- Knowledge and understanding of dynamic routing protocols especially BGP
- Familiarity with firewall UTM features, including web content filtering, IDS, IPS, DOS mitigation, and Anti-virus.
Why this opportunity:
- Growth Opportunities: they invest in your professional development
- Dynamic Culture: you will work in a vibrant and collaborative environment
- Service Excellence: Join a team that values client satisfaction
- Beautiful Setting: Enjoy catered lunches in a picturesque location
- Competitive Compensation: they reward talent and hard work
There is a lot of opportunity to grow and develop in this role and you will be working with an employer of choice!
Desired Skills:
- Senior Network Engineer
- ISP
- IT
- Juniper
- Cisco
- FortiGate