This role requires:

  • Oversee cloud computing strategy through deployment, management, and support for cloud applications
  • Be the Subject Matter Expert (SME) in building Cloud infrastructure and design of cloud migration solutions
  • Modernizing and migrating on prem workloads to cloud
  • Knowledge and experience in building and managing cloud solutions in Azure and O365
  • Thorough understanding of enterprise IT Strategies and Concepts
  • Proven ability to effectively prioritize and execute tasks in a high-pressure environment
  • Drive the development of robust cloud hosting architecture
  • Implement best practices and controls on the Exchange Online and on-prem services
  • Administration of technical documentation, bulletins and release notes for known problems
  • Supporting the Support Staff in resolving tickets
  • Communicate areas for improvement to management, to improve the overall integrity and functionality of the Microsoft environment in the organization
  • Administration of technical documentation, bulletins and
  • release notes for known problems.

Follow up on technical cases including escalation and management of the case until case closure.

Desired Skills:

  • Skills and Abilities
  • Good written and oral communication skills with the ability to present ideas in business-friendly and user-friendly language –
  • Teamwork –
  • Strong troubleshooting skills –
  • Problem-solving –
  • Organized
  • structured and attention to detail –
  • Ability to work unsupervised on tasks agreed with your line manager Knowledge and Experience
  • Implementation of Cloud Adoption Frameworks –
  • Previous exposure to support roles and IT Service management methodologies –
  • Working knowledge of applicable data privacy and security practices and laws –
  • Experience with performance optimization and capacity planning of virtualized environments. –
  • Knowledge of SAN storage and backup environment administration –
  • Working knowledge of cloud security concepts –
  • Solid working knowledge of current ICT technologies
  • across a wide variety of technical disciplines –
  • Expert knowledge of Cloud Hosting Platforms
  • App Modernization
  • Automation across Web
  • APIs
  • Databases and operating systems –
  • 3+ years of experience designing and supporting Azure environments
  • including IaaS and PaaS Minimum Requirements
  • Tertiary IT qualification or matric with 4 years+ experience as an ICT Support Engineer with emphasis on Microsoft products –
  • Microsoft Certified Server Engineer –
  • Microsoft Associate certification –
  • Cisco networking certification –
  • ToGAF Level 1 Certified Advantageous –
  • Microsoft Certified: DevOps Engineer Expert –
  • Microsoft Certified: Azure Security Engineer Associate –
  • Knowledge of at least one other cloud hosting solution in addition to Azure (Google
  • AWS
  • OCI

Desired Work Experience:

  • 5 to 10 years

Desired Qualification Level:

  • Degree

Employer & Job Benefits:

  • Contract

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