Hybrid position: 3 days / 2 days in the office alternate weeks

General Purpose: The Project Manager will be responsible for managing the entire project life cycle including initiation, planning, executing, and closing of projects within predetermined objectives and deliverables.

Minimum Requirements / Experience:

  • Three (3) to Five (5) years’ Project Management experience
  • Experience in working in a software environment with all the processes and procedures that pertain to that: in-depth customer / product-related experience relating to software cycles.
  • Experience with Project Management in software development aligned to banking / payments.

Legal Requirements:

  • Valid code B driver’s license and own transport
  • Clear credit and criminal record
  • South African Citizen or valid work permit for S.A.


  • Bachelor’s degree
  • Project Management qualification
  • Business Management Qualification beneficial


  • Design a journey with the customer
  • Collect the customer expectations
  • Match customer expectations with resources/offering of the company
  • Document and share with the customer the documents (minutes, deliverables, business and technical documents)
  • Design and execute planning (resources, deliverables, milestones, financials)
  • Manage financials (budget, forecast, variance)
  • Manage the stakeholders (customer or senior manager)
  • Report and address risks and issues with actions
  • Be able to navigate (as at least beginner user) into the product of the business
  • Be smart user of productivities tools (power point, excel, word) and PPM tools (Jira, Service Now, Mercury, etc..)


  • Complex, multinational, multicultural
  • Direct contact with executives from the company or from the customer (sometimes in contact with executives from big four consultancy companies)
  • Very sensitive activities and topics
  • No time zone due to global business
  • Business subject to BID/competition with time constraints

Key Roles and Responsibilities

  • Adhere to company policies and procedures.
  • Adherence to the Project Implementation methodology.
  • Obtain relevant sign of and authorisation for projects.
  • Re-engage sales team for contract negotiations.
  • Do not allow start of work without signed Variation Order unless approved.


  • Engage sales team for project handover.
  • Coordinate and integrate the various project elements during project initiation.
  • Obtain project charter approvals.
  • Obtaining authorisation for a new project and define its scope, by ensuring that project align with organisational objectives and customer needs.
  • Conceptualisation of the scope of the project which reflects the stakeholders needs and expectations.
  • Stakeholders identified and their needs are understood.


  • Schedule and facilitate kick-off meetings (internal and external).
  • Completion of project kick off meeting checklist.
  • Ensure scope of project is understood internally and externally and that only the required work is quoted and scheduled.
  • Draft the Project Management Plan based on the RFP
  • Draft the Project Management Schedule based on the RFP
  • Scheduling of project and resources together with Senior Supplier
  • Facilitation during quote process.
  • Analyze scope of work and assemble team for execution in collaboration with the Operations Manager
  • Build project plan in MS Project and submit for approval.
  • Enter project buffers and plan for contingencies.
  • Determine customer expectations.
  • Identify the change management implications for the associated changes.
  • Identify the project risks for the project.
  • Present suggested processes to customer.
  • Compile scope of work to be done.
  • Ensuring approval of project scopes, schedules, costs, communication activities, quality management activities, risk response plan, Integrated change control process and Procurement plan.


  • Facilitation of all project meetings.
  • Raising of issues with regards to project team and resolution with clients.
  • Weekly project tracking.
  • Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
  • Ensure that project team and clients understand quality requirements relevant to the functional requirements of the project.
  • Management of all risks and issues logged on project.
  • Management of Change Request process.
  • Manage client expectations.
  • Organisation of required meetings with project teams.
  • Organisation of ad hoc risk and issue meetings with relevant stakeholders.
  • Interaction with impacted stakeholder throughout project.
  • Manage mitigation plans for projects.
  • Daily management of risks and issues.
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Renegotiate and obtain quotes for new tasks and scopes.
  • Weekly billing on projects.
  • Provide concise information to the project Steering Committee concerning project progress, budget status and issue tracking.
  • Raise variation orders with the customer where this falls outside the SOW.
  • Develop, prioritize, resolve or escalate out-of-scope issues.
  • Track all budget items including manpower hours, cost, overruns, schedule conflicts, etc.
  • Ensures all milestones are being met or if schedule slips, able to justify the missed deadline.
  • Monitor current and future resource requirements and highlight capacity concerns.
  • Monitor progress from resources on the project and ensure that the actual effort keeps up with the planned effort.
  • Compile customer and management reports around the project health.
  • Prepare resource scheduling for weekly operations forum.
  • Manage material resources by:
  • Compare actual performance with planned performance,
  • Analyse variances,
  • Access trends to effect process improvements,
  • Evaluate possible alternatives,
  • Implement appropriate corrective action as needed.
  • Ensure information security requirements (ISMS) are adhered to on each project
  • Participate in the Software Factory release management meetings to ensure project deliverables are considered in the overall release planning.


  • Draft a Highlight Report at end of each project phase.
  • Management and resolution of project close out and lessons learnt.
  • Facilitate post project review, internal and external.
  • Transfer the completed product to operations or to close a cancelled project once;
  • Project outcomes are accepted,
  • Project resources are released.
  • Stakeholder perceptions are measured and analysed.
  • Draft Stage Exception Plans if stage boundaries are not met.

The mission and activities described in this job description are not an exhaustive list of the day-to-day responsibilities of the job holder and are subject to change. They may be modified or complemented to reflect the company developments.

Desired Skills:

  • MS Project
  • Project Management
  • Project Planning
  • Microsoft Project
  • Managing Project Budgets
  • Risk Management
  • Stakeholder Management
  • Microsoft Excel
  • Project Governance
  • Software cycle
  • SDLC
  • Banking Systems
  • Payments
  • Software Development Projects

Desired Work Experience:

  • 2 to 5 years

Desired Qualification Level:

  • Diploma

About The Employer:

A global group and key player in the Central Banking space

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