Key Performance Areas:
- Responsible for ensuring availability and performance of the security systems, that supports the system.
- Assist in the management and support of product integration services with multiple business partners, including real-time web services and batch processing.
- Assist in managing the corporate systems in a racked Windows/Intel environment, including the following: Windows 2003, Windows XP, Active Directory, GroupWise, MS Terminal Services, DNS services, spam filters, intrusion detection systems, Cisco VPN and firewalls and VMWare servers.
- Server hardware provisioning including configuration and deployment.
- Data backup management, scheduling and reporting for both internal corporate systems and data centre systems.
- Design, configure, and maintain the WAN and VPN network infrastructure components; trouble-shoots network to diagnose system problems; identifies, locates, resolves, and repairs problems; installs and configures software upgrades, file sharing, and domain security protocols.
- Plans, develops, and designs WAN and VPN network management and maintenance projects, including policies and procedures, operational improvements, backup and archival files, and evaluates new technology integration.
- Coordinates operations activities with other departments and service providers; designs and implements WAN and VPN’s, connectivity issues and cabling systems.
- Responsible for providing trend analysis to management team to enable them to make informed decisions regarding resource management.
- Monitors utilization trends, manages network performance, and assures maximum uptime; performs on-going analysis, capacity planning, and technical tuning of the network systems to improve performance.
Desired Skills:
- Decision Making
- Verbal & Written communication
- Reporting
- Critical thinking skills
- Leadership skills
- Analytical skills