We are currently seeking a skilled Tier 2 Desktop Support professional to join our IT support team on a 12-month contract basis. As a Tier 2 Desktop Support, you will play a critical role in providing technical assistance and support to end-users, ensuring the smooth operation of desktop systems and applications. If you have a strong background in desktop support, excellent troubleshooting skills, and enjoy working in a dynamic IT environment, we encourage you to apply.

Your Expertise:

  • Access Point and Barcode Scanner skills.
  • Minimum of 2 years of experience in a Desktop support role.
  • Experience with installation and configuration of Hardware and Software.
  • Knowledge of Windows Operating Systems and Microsoft Office Suite.
  • Experience with Remote Support tools.

Qualifications Required:

  • Matric Certificate
  • CompTIA A+ and N+ certification.

Other information applicable to the opportunity:

  • Duration: Fixed Term 12 months contract
  • Work Model (Onsite/Hybrid): Traveling Hybrid
  • Location: East London
  • Own Car/ Travelling: A driver’s License is required will use a pool car.

Desired Skills:

  • Adaptability
  • Authenticity
  • Partnership
  • Ingenuity
  • Mastery

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