This position is based in both Cape Town and Johannesburg, it is a 12-month contract position.


  • Diagnosing and troubleshooting software and hardware problems and assisting end users to install Junior Technical Support Engineer applications and programmes.
  • Diagnosing and resolving network issues, [non-key role] configuring operating systems and using remote desktop connections to provide immediate support.
  • Providing Open Text desktop support


  • Relevant tertiary qualifications and/or applicable courses.
  • Minimum of 2 years’ experience in a Junior Technical Support Engineer or equivalent role.

Desired Skills:

  • Problem Solving And Decision Making

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