This position is based in both Cape Town and Johannesburg, it is a 12-month contract position.


  • Diagnosing and troubleshooting software and Senior Technical Support Engineer hardware problems and assisting end users to install applications and programmes; [Key role].
  • Diagnosing and resolving network issues.
  • Configuring operating systems and using remote desktop connections to provide immediate support.
  • Providing Open Text desktop support.


  • Relevant tertiary qualifications and/or applicable courses
  • Minimum of 4 years’ experience in a Senior Technical Support Engineer or equivalent role

Desired Skills:

  • Problem Solving skills

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