Join this top company and elevate your long term career!

You will be required to:

  • Diagnose inbound client technical issues (IT) and raise tickets
  • Allocate jobs to either Helpdesk or On-Site Technicians
  • Follow up with clients to ensure customer satisfaction

  • Monitor adherence to SLA’s

We are looking for a high energy individual who is well-groomed and with excellent interpersonal skills. MUST come from a similar role please – not negotiable

Desired Skills:

  • Support desk coordination
  • Service desk coordination

About The Employer:

Leading IT services company that proudly offers a great platform for someone with a positive attitude to build a long term career

Learn more/Apply for this position