• Working with the Group Sales teams, Group Retailers (Dealers) & a Software Supplier to deliver a new Back Office for Direct Sales for the Group & Brands
  • Managing the Retailer (Dealer) work stream and changes to designs and/or development based on aligned business decisions (comments in Jira)
  • Good knowledge of web software development terminologies (Especially SAP)
  • Responsibility of all compliance topics in area of responsibility.
  • Preparation of presentations and Retailer journey maps to ensure a smooth and simplified Experience.
  • Organising meetings with various key stakeholders and teams to ensure product delivery.
  • Demonstrating Back Office product features (in conjunction with the Supplier) to Business and key leaders.
  • Engaging in meetings with Retailers (Dealers) to drive decisions and following through to implementation in design/development.
  • Engaging with Retailers, Suppliers and Development teams on feature requirements
  • Understanding of and experience with CRM systems and integration of triggers into CRM solutions.
  • Understanding of retail sales in an omni-channel environment.
  • Testing and Quality Assurance to oversee the final solution from a quality perspective and ensure bugs are raised and fixed in a timely manner.
  • Communication with internal stakeholders, international and local suppliers, and retailer network.
  • General understanding of Retailer (Dealer) processes and retail functions including Sales Managers, Sales Execs, CRM Leads.
  • Understanding Business Objectives (Commercial Skills)
  • Analytical and Critical Thinking
  • Communication and Interpersonal Skills
  • Cost-Benefit Analysis & Decision-Making Skills
  • Collaboration and Teamwork
  • Adaptability
  • Project Management Experience
  • Retailer (Dealer) Experience (especially Automotive)
  • Ability to Engage with External Supplier
  • Excellent Time Management
  • Ability to work in a fast-paced environment and meet strict deadlines.
  • Ability to understand and document processes in detail.

Minimum Requirements:


  • Degree
  • 3- 5 years working as a Business Analyst or as a Project Manager, Software Delivery Experience, Retailer Journey Experience Beneficial, Automotive sales experience highly advantageous.


  • Excellent PowerPoint, Writing Skills, Agile Working Experience, Ability to manage a Jira board & tickets.

Desired Skills:

  • SAP
  • CRM
  • SalesForce
  • Platform Business Analyst

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