Purpose of the role:

  • The technical Analyst will work closely with business analysts and support development by doing system analysis on incidents, problems, and IT projects.


  • Relevant degree in Commerce, Computer science, Statistics, Engineering, Investment Management, or related fields.
  • Business / System Analysis certification/qualification an advantage.
  • Software development background a distinct advantage.

Knowledge and Experience

  • A deep understanding of investment and life products.
  • A deep understanding of South African Investment Platforms and platform operations.
  • An understanding of financial sector regulation as it relates to investment platforms.
  • Experience in implementing non-functional requirements such as Performance monitoring, Security and Scalability and related tools.
  • Experience doing Front End systems(web) analysis.
  • Exposure to COBIT, ITIL or related framework will be beneficial
  • Exposure to data analysis, SQL, BI tools, and reporting
  • Understanding or experience in creating systems for Financial Advisers
  • Experience in building successful relationships and working collaboratively across departmental teams and third-party vendors.
  • Experience working in a fast paced, proactive and delivery focused environment.
  • Excellent verbal and written communication skills
  • Computer Literacy, with MS Excel at least at an intermediate level
  • JIRA and Confluence experience an advantage.
  • Whether you have grown a career as a software developer/engineer and you are looking to shift into technical analysis and requirements elicitation, or currently a technical analyst and looking to grow in the FinTech space, this is the ideal opportunity.

Key responsibilities


  • Facilitate development for technical requirements using relevant framework and tools.
  • Analysis of functional and non-function system requirements, including as-is to-be analysis, impact analysis of changes required to existing systems and processes.
  • Understand application, data and enterprise architecture.
  • Critically evaluate information gathered from multiple sources, reconcile information conflicts, break down high-level information into their constituent details, abstract up from low-level information to a general understanding.
  • Technical analysis of business applications, including application APIs, servers, associated endpoints and databases.
  • Creation and management of technical documentation, including integration requirements and data flows.

  • Consult and co-ordinate extensively with key stakeholders across Business, IT teams and Vendors.
  • Consult and support Test Analysts with requirements and testing strategies.
  • Facilitate data mapping exercises through investigating service calls, using tools such as SOAPUI/Postman.
  • Functional testing of the solution in line with the business requirements.
  • Facilitating the deployment process and release management.
  • Triaging of defects and fixes
  • The ideal candidate needs to have proven experience in contributing technically to software development projects (as a technical lead or as a technical analyst),

Desired Skills:

  • Systems Analysis
  • Complex Problem Solving
  • Programming/configuration
  • Critical Thinking
  • Time Management

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