• Support end user on SQL Database used in the company environment.
  • Support data analysis and troubleshooting for issues raised from the applications.
  • Operating SQL database platform and will actively troubleshoot any issues impacting the environments as well as analyze error logs.
  • Analyzing of queries and advise on efficiency and improvements.
  • Identify and resolve database locks and lack of statistics, resolve data structure issues, i.e. invalid objects, tables, partitions, constraints and perform deploy patches as and when required.
  • Create and maintain SOP’s.
  • Collaborating with dbas, developers, vendors and professionals to deliver quality service.
  • Performing as subject matter expert for database implementations.
  • Automation of operational processes as needed, with accuracy and in compliance with our security requirements.
  • Provide service delivery in a timely and efficient manner.
  • Ensure that there is continuous support provided to company internal and sub-contractors.
  • To work with Incident Management, other support groups and vendors to provide seamless support to customers.
  • Participate in projects work as assigned.
  • Reporting (provide inputs to the Team Leader on status of activities as and when required).
  • Provide daily system check report using the provided templates.

Minimum Requirements:

Qualifications & experience required:

  • 5+ years’ experience with MS SQL.
  • Grade 12 (compulsory).
  • IT qualification (Degree/National Diploma/Certificate, CompTia, Microsoft or similar certification).
  • ITIL v3 Foundation.
  • Microsoft Azure and Office 365.
  • MCSA: SQL Servers 2012 onwards.

Technical skills and experience required:

  • Sound knowledge of ITIL and SDLC.
  • Strong technical aptitude and ability to research and solve complex issues independently.
  • Expert knowledge on MS SQL from 2012 onwards.
  • Experience in MS SQL manager, performing SQL queries and log management.
  • Experience with scripting and automation (Shell / Bash / PowerShell / PL / SQL / SQL / DBMS jobs).

Desired Skills:

  • SQL Database Administrator
  • SQL

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