A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Systems Coordinator in Gauteng.

The Systems administrator is responsible for the upkeep, configuration and reliable operation of computer systems especially multi-user computers such as servers.

  • Grade 12 or NQF4 equivalent qualification
  • IT Diploma or degree advantageous
  • Technical understanding e.g. needs to know different computer systems; operating systems and applications
  • Knowledge of hardware and software troubleshooting
  • Computer security
  • Knowledge of Shop 5, Cognos, Windows, B3 and Voice console WMS
  • Computer literate (MS Office)


  • Collect and issue equipment
  • Investigate missing/damaged equipment
  • Configure scanners both handheld and RF scanners
  • Ensure printers are added and replaced
  • Ensure Configuring of printers is done
  • Diagnose and resolve any software related issues
  • Diagnose and resolve any network related problems
  • Resolve any computer hardware related issues
  • Perform Technical and Network support on all PC’s, Printers, Handheld Scanners and RF terminals in the DC, Export and Return Centre
  • Provide end-user support on Microsoft Office Applications


  • Ensure daily systems (Shop5 ) back-up is done
  • Provide User support on Shop5
  • Ensure new user (staff requisitions) are added
  • Ensure old users on the system (termination forms) are deleted
  • Ensure that user setup on the system matches users job description
  • System Access Applications on Infor, Cognos, Emails, Windows, B3, Better Store, Voice Console
  • Resolve any system related problems including dispatch errors
  • Ensure User support on the Voice system (Voice Console)
  • Resolve problems related to Voice picking
  • Make changes on system (Shop5)


  • Monitor User Setups (run all SMASA users on COGNOS)
  • Monitor Printer Page usage and keep record
  • Maintain Printer Maintenance kit status
  • Send all necessary reports at time given ( daily equip, late picks reports)
  • Issue Pickers tickets during break time
  • Facilitate Picker training on Voice Picking

Desired Skills:

  • Systems Analysis
  • Complex Problem Solving
  • Programming/configuration
  • Critical Thinking
  • Time Management

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