DUR002128 Business Analyst- (Johannesburg)

Job Purpose:
To identify, analyse, and document business requirements, and to recommend and implement improvements to processes through redesign, digitization, automation, or management, ensuring operational efficiency and enhanced client satisfaction.

Required Qualifications:

  • Diploma/Bachelor’s degree in Business, Finance, Economics, Information Technology, or a related field.

Technical Competencies & Experience:

  • 1- 2 years of experience in a Business Analyst position.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Experience with Pastel Evolution is advantageous.
  • Experience Planning, designing, developing, and launching business systems.
  • Manage incidents, bug fixes, and change requests.
  • Propose recommendations to improve, redesign, digitize, automate, or manage client processes.
  • Identify opportunities for process simplification and automation.
  • Conduct research and analysis to assist clients.
  • Support system incidents and user queries.
  • Recommend and implement operational efficiency improvements.
  • Develop specifications for business information services.
  • Valid driver’s license and own reliable transport.

Behavioural Competencies

  • Excellent interpersonal skills.
  • High attention to detail
  • Communication Skills
  • Adaptability.
  • Analytical Thinking
  • Customer-Focused
  • Initiative

IMPORTANT – Only shortlisted candidates meeting the above criteria will be considered. If you do not hear from us within two weeks of applying, please consider yourself unsuccessful.

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Desired Skills:

  • business systems
  • Communication Skills
  • Customer-Focused

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