DUR002128 Business Analyst- (Johannesburg)
Job Purpose:
To identify, analyse, and document business requirements, and to recommend and implement improvements to processes through redesign, digitization, automation, or management, ensuring operational efficiency and enhanced client satisfaction.
Required Qualifications:
- Diploma/Bachelor’s degree in Business, Finance, Economics, Information Technology, or a related field.
Technical Competencies & Experience:
- 1- 2 years of experience in a Business Analyst position.
- Proficiency in MS Office (Word, Excel, Outlook).
- Experience with Pastel Evolution is advantageous.
- Experience Planning, designing, developing, and launching business systems.
- Manage incidents, bug fixes, and change requests.
- Propose recommendations to improve, redesign, digitize, automate, or manage client processes.
- Identify opportunities for process simplification and automation.
- Conduct research and analysis to assist clients.
- Support system incidents and user queries.
- Recommend and implement operational efficiency improvements.
- Develop specifications for business information services.
- Valid driver’s license and own reliable transport.
Behavioural Competencies
- Excellent interpersonal skills.
- High attention to detail
- Communication Skills
- Adaptability.
- Analytical Thinking
- Customer-Focused
- Initiative
IMPORTANT – Only shortlisted candidates meeting the above criteria will be considered. If you do not hear from us within two weeks of applying, please consider yourself unsuccessful.
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Desired Skills:
- business systems
- Communication Skills
- Customer-Focused