We are seeking a dynamic and self-motivated IT Support Engineer to join our team.
The ideal candidate will excel in managing and ensuring the availability of end-user equipment and digital workplace services on a local scale.
This role demands a proactive individual with exceptional self-management skills, capable of maintaining and administrating workstations and applications while adhering to site-specific expectations and cybersecurity protocols.
Key Responsibilities:
- End-User Equipment Management: Oversee the setup, maintenance, and troubleshooting of end-user workstations and digital workplace services, ensuring high availability and performance.
- Cybersecurity Ambassador: Promote cybersecurity best practices, manage inventories, and ensure compliance with protection protocols. Act as a point of contact for cybersecurity communication.
- System Implementation & Updates: Contribute to the implementation and updating of IS/IT solutions, aligning with business requirements and technological advancements.
- Digital Workplace Promotion: Advocate for digital workplace solutions, assisting end-users in adopting new technologies and practices effectively.
- User Support: Provide high-quality support to end-users, helping them adapt to new systems and troubleshoot issues as they arise.
Qualifications:
- Technical Expertise: Proficiency in managing and administrating workstations, network applications, and digital services.
- Cybersecurity Knowledge: Strong understanding of cybersecurity principles and practices, with experience in implementing security measures.
- Work Ethic: Strong dedication to delivering high-quality work, demonstrating reliability, responsibility, and a commitment to excellence.
- Confidence: Self-assured and proactive in addressing challenges, with the ability to handle issues independently and communicate solutions effectively.
- Self-Management: Demonstrated ability to work independently, prioritize tasks, and manage time effectively.
- Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical users.
- Problem-Solving: Strong analytical skills with a proactive approach to problem-solving and troubleshooting.
- Adaptability: Ability to quickly learn and adapt to new technologies and workflows.
Preferred Qualifications:
- Experience with specific IS/IT solutions relevant to the industry.
- Previous experience in a similar IT support role within a dynamic environment.
- Technical knowledge of workstation and Digital Workplace solutions, mobile devices, Local Network, Server Infrastructure (Hyper-V)
- Own transport is essential
- Bachelor’s Degree In information Technology or equivalent trainingexperience
- 2+ years’ of experience in similar jobs
If you are a driven IT professional with a passion for technology and want to work for a company that has incredible growth potential. We encourage you to apply.
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Please note if you have not received feedback within two weeks, please consider your application unsuccessful for this particular opportunity.
Desired Skills:
- Support Engineer
- NOC
- Hyper V
- IT Solutions
- Networks
Employer & Job Benefits:
- Plus Benefits