Tasks
- Implement and evaluate processes
- Identify quality control issues and suggest solutions
- Implement strategies and coordinate different service/vetting and support departments
- Contribute to budget and organizational plans
- Oversee day-to-day operations
- Set policies and processes
- Ensure employees work productively and develop professionally
- Oversee recruitment and training of new employees
- Evaluate and improve operations and financial performance
- Prepare regular report to COO
- Ensure staff follows health and safety regulations
- Provide solutions to issues (e.g. profit decline, employee conflicts)
Qualifications and requirements
- 5 years medium/Corporate Service experience and/or diploma in operating a business with at least 5 years’ experience in a management role
- Experience in planning, budgeting and report to senior management
- Extreme ability to coordinate functions between different departments in ISS/ILS and external clients
- Strong analytical ability
- Outstanding leadership skills
- Problem solving aptitude
- Motivate people
- Presentable and professional in working with any level of people
Competencies (in order of importance)
- Communication – Excellent communication (verbal and writing)
- Integrity – Job requires being honest and ethical
- Proactive in finding solutions to any business changes in the economy,
- Self-Control – Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in challenging situations.
- Highly organized. Able to prioritize, delegate and follow up an completed tasks
- Extreme ability to coordinate various operational tasks
Lines of communication
- Report to the General Manager ISS/Chief Operating Officer/Director Innovative Solution Group
Working conditions
- Full time Monday to Friday and weekends in emergency circumstances.
Desired Skills:
- Management
- Operations management
- Operations responsibility
- Operational activities
- People Management
- Performance Reviews
Desired Qualification Level:
- Diploma
About The Employer:
Innovative Staffing Solutions (ISS) is a leading operational and facility company, which offers operational management and administration services to clients in industries ranging from engineering, construction, mining, logistics, transport, agriculture, hospitality and retail. Innovative Staffing Solutions works to reduce operational expenses, maximize efficiency, improve service standards, and boost productivity. Their overarching goal is to drive phenomenal business performance and growth for ultimate success. By making use of ISS, companies see massive growth in their productivity and economic targets.