- Develop your own analytics and reports on Service Now platform.
- Align with stakeholders to deliver their desired reports.
- Use your ServiceNow experience to exercise governance on the reporting developments.
- Test and deploy your solutions with our Agile toolchain.
Minimum Requirements:
Qualifications & experience required:
- Matric (Senior Certificate) plus relevant IT Degree/Diploma (Information Technology/Engineering).
- Sound knowledge of JavaScript, ideally also JellyScript.
- ITIL Certification advantageous.
- Minimum of 8 years’ working experience in IT Service Management.
Essential skills required:
- ITIL.
- Service Management.
- JavaScript development experience.
- Agile Working Model (AWM) Charter.
- ServiceNow development (mostly UI Builder, Flows, Performance analytics, Reporting, Platform Analytics, Generative AI, Scripting in ServiceNow, Virtual Agent).
Desired Skills:
- ServiceNow
- ServiceNow Developer
- ServiceNow Developer with AI