Within the various dealerships, you will be required to:
- 1st line support including ticket management until ticket resolved.
- Installation, configuration, maintenance and support (including diagnostics) of;
- Network infrastructure (Cabling and network equipment).
- On site servers as required from time to time
- Network based CCTV equipment
- computer equipment
- Tablets & iPads
- Printers & scanners
- Telephony
- Microsoft products (workstation, office, server), and 3rd party software
- E-mail account administration & setup
- New dealerships, upgrades and relocations of existing dealerships.
- Neatness of all equipment
- Vendor Management
- Testing of equipment and return equipment
- Repair cycle management
- Documentation
- IT asset register and related documentation
- Configurations
- Technical guides and specifications
- Administrative tasks
- Train other IT and business staff as required.
- General
- Adherence to company standards and policies
- Adherence to company IT standards for systems and networks
- Adherence to company IT processes, such as change management
- Ensure that all Compliance, Quality Assurance, Health, Safety and Environmental work practices within the Job function is constructed and conducted safely and ensure that all hazards are identified and controlled.
- Work after hours and weekends as required from time to time
- Extensive travel is required in the execution of your duties.
Desired Skills:
- 1st Line
- 2nd Line
- Desktop Computers
- Install Software
- Hardware troubleshooting
- Remote Troubleshooting
- User Administration
- HelpDesk Experience
- Networking
- Printers
- CCTV
- Voice
- Microsoft Office
- 3rd Party Software
- Microsoft Windows
Desired Work Experience:
- 2 to 5 years Systems / Network Administration
About The Employer:
NTT Motor Group is a vehicle dealership focused mainly on Toyota, Nissan, Volkswagen, Audi, Suzuki, Isuzu and Honda brands based in South Africa, Botswana and Swaziland.
Employer & Job Benefits:
- medical
- pension
- Company Vehicle