Automate the calculation and reporting of consolidated Customer Experience performance
Collect, automate, analyse and continuously provide client experience measurement feedback
Analysing client experience measurements and behavioural data
Quantitative and qualitative research and analysis
Minimum Requirements:
Tertiary Qualification
3 Years Data Analytics experience
Experience in data visualisation and reporting packages
Experience doing Insights in Financial Services will be an advantage
Desired Skills:
- Data Analyst
- Data visualisation
- SQL