KEY OUTPUTS
- Develop and support Enterprise Business Applications.
- Collaborate with business to manage the conversion of high-level requirements into functional specifications and provide direction to application development staff.
- Ensure that the organisational standard operating procedures are followed to effect change to the current systems and when employing new systems.
- Develop and manage a controlled change management environment to deliver stakeholder satisfaction through quality applications.
- Contribute to the development and review of the IS Strategic plan and policies.
- Keep up with Information Systems trends and evaluate new technologies for business benefits.
- Manage and supervise the progress of all project activities to ensure that the anticipated outcomes/products are attained within specified time frames.
- Responsible for service level agreements and performance management of applications portfolio.
- Partner with leaders from different sections to ensure that delivered solutions are aligned with the IT Enterprise Architecture Roadmap.
- Experience for operating in a project-oriented environment with ability to report the project status to different management levels.
- Hands-on abilities for troubleshooting and solving software application problems.
- A knowledge of cloud-based services with a passion of all things tech.
- Ensuring effective and reliable business intelligence environment.
- Establish an e-Learning platform that will be used for employees training programmes.
COMPETENCIES REQUIRED (SKILLS, KNOWLEDGE AND ATTRIBUTES)
- A recognized bachelor’s degree in computer science or equivalent.
- Post Graduate qualification in (Computer Science)/ Information Technology will be an added advantage.
- Ten (10) years relevant work experience in an Information Service of which five (5) year in middle management level.
- Project management experience is essential.
- IT generalist experience is essential.
- In depth knowledge of business applications and business processes.
- Ability to benchmark against national leading practice and work with the Executive to develop the organisation’s business application software management practice
- Effective working relationship with the IS team.
- Effective working relationship with the Information Services Executive, other executives, and senior managers.
- Excellent analytical skills, business acumen and the ability to deal with ambiguity and meet demanding deadlines and manage projects.
- Advance people skills are necessary.
- Knowledge of ERP systems.
- Service excellence imperative.
- Multi-level and diverse stakeholders.
- Complexity in co-ordinating across organisational levels.
- Networking with relevant stakeholders.
- Integration across all of the business units.
Desired Skills:
- Knowledge of ERP systems.