Responsibilities:
- Develop business requirement specifications through well facilitated discussions and interviews with relevant stakeholders.
- Document existing business processes and develop and document new business processes.
- Develop functional and technical specification documentation.
- Primary interface between business representatives and technical resources for the development or implementation of business applications.
- Workshop or hold JAD sessions to gather requirements and drive workshops when necessary.
- Liaise with relevant stakeholder management to prioritise project deliverables.
- Transfer of “care, custody and control” of new processes and applications to the business owners, including user training and support.
- Effective coordination of the projects and their inter-dependencies and any risks and any other issues that may arise. This includes timeline and milestone management.
- Continuously identify and implement incremental improvements to current processes, independent of larger project deliverables.
- Effective stakeholder management – Keep management, users and developers informed of progress through effective communication and management of expectations.
Minimum Requirements:
- A relevant tertiary qualification is essential – National Diploma/bachelor’s degree etc.
- In one of: Finance, Risk Management, Mathematics, Computer science, Engineering or Information Systems/Informatics.
- 3+ years’ experience as a Business Analyst.
- Must have Financial Services Experience.
- Work experience in a stockbroking / securities specific market essential.
- Investment Management or LISP platform experience beneficial.
- Basic SQL and programming skills will be an advantage.
- A proven track-record of successful delivery as a Business Analyst, Data Analyst and / or Subject Matter Expert in data integration, system implementation or reporting projects.
- Agile/SCRUM knowledge and capability.
- Strong communication skills including verbal, written and listening skills.
- Proven stakeholder management capability.
- Use Case skills (Create and develop).
- Able to compile process and data flow diagrams and Context diagrams.
- Must have creative skills in providing possible solutions to business requirements.
Skills/Competencies:
- Policy, Product Systems knowledge
- Process Solutions orientated
- Communication skills (verbal and written)
- Management Skills
- Interpersonal skills Resilience
- Must be able to work under pressure
- Goal and deadline driven
- Understanding of the entity relationships within a database and how the various system integrates with each other in an environment
- Analytical thinker with problem solving skills
- Ability to see the big picture
Desired Skills:
- Systems Analysis
- Complex Problem Solving
- Programming/configuration
- Critical Thinking
- Time Management