Role: IT Desktop Support Technician – Onsite
Location: Kya Sand, Johannesburg
Join a leading IT Managed Services company with a stellar 30-year track record of success! They are seeking an energetic Desk Top Support Technician to become a vital part of their dynamic and expanding team. This is potentially a full-time on-site work at their client or possibly a hybrid schedule with half-day on-site and half-day remote work. If you are eager to learn and grow in a thriving environment, this is the perfect opportunity for you!
Role:
You will serve as the primary on-site IT support specialist, managing and resolving a wide range of technical issues, from password resets to backup failures and VPN connectivity problems. Active Directory management and provide comprehensive support for Microsoft Office, Office 365, and various Windows operating systems (Windows 7, 8.1, and 10). You will be supporting and troubleshooting desktops, laptops, printers, networked copiers, and basic LAN/WAN connectivity and will be able to ensure prompt and efficient resolution of issues in alignment with SLAs.
Required:
2-3+ years’ experience Desktop support experience
A+, N+ and ideally an MCSE (advantageous)
Experience with 0365
Must be a “people’s person” and have strong ability to remain calm under pressure and have great communications skills.
Valid driver’s license and own reliable car.
Desired Skills:
- IT
- Desktop Support Technician
- A+
- N+
- O365