As South Africans prepare to celebrate the festive season, MTN has been capacitating its network in high density areas and tourist hotspots to carry increased voice and data traffic over the festive season.
Operations are underway to cater for additional coverage and capacity requirements in selected hotspots. This includes the network optimisation along major routes including the N1 which connects Cape Town and the Limpopo, the N3 which links Gauteng and Durban, the N12 which connects Johannesburg and the Garden Route, the N2 which links Cape Town, Mthata and Durban, the N4 which joins Pretoria and Mozambique and the N7 which is the artery between Cape Town and Namibia.
Popular tourist destinations and coastal towns are also included in the optimisation plan.
“We have embarked on a multi-pronged festive season network optimisation drive to improve network capacity and quality in key nodes in order to ensure that our customers enjoy not only seamless network experience but also experience superior service quality on applications enabled by the MTN Network,” says Ernest Paul, GM: governance, quality and service creation at MTN SA. “We will be working very closely with our vendor partners to monitor network and service performance around the clock in near real time, and senior management and regional staff will be on standby to attend to any technical issues that may arise.”
MTN will also monitor its network performance on Christmas Day, New Year’s Eve and New Year’s Day when demand is expected to peak. Where required, MTN will deploy mobile base stations in cases where demand exceeds capacity.