Non negotiables are:
- Candidates must have built an online platform (Customer interface applications)
- Integrating systems with the aim of solutions for customers
- Candidates with experience in long term insurance
- Financial Background/ Telco systems/Banking industries
Required Qualifications:
- Bachelor’s degree in Business Administration, or related field.
- At least 5 years of experience in business analysis and project management.
- Professional certification in Project Management (PMP, PRINCE2) or Business Analysis (CBAP) is preferred.
Key Responsibilities:
Business Analysis:
- Gather and document business requirements through stakeholder interviews, workshops, and analysis.
- Conduct detailed analysis of business processes, systems, and workflows to identify opportunities for improvement.
- Document detailed business requirements, user stories, and use cases.
- Develop business process models, systems specifications and functional requirements.
- Collaborate with stakeholders to validate requirements and ensure alignment with business goals.
- Work with operational and technical teams to design and implement solutions that meet business needs.
Project Management:
- Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders.
- Develop comprehensive project plans, including timelines, resource allocation, and risk management strategies.
- Lead project teams to execute project tasks according to the project plan.
- Monitor project progress, identify and mitigate risks, and ensure projects are delivered on time and within scope.
- Communicate project status, issues, and risks to stakeholders and senior management.
- Stakeholder Management:
- Serve as a liaison between business units, IT, and other stakeholders to ensure clear communication and understanding of project requirements.
- Facilitate meetings and workshops to gather input, provide updates, and resolve issues.
- Build and maintain strong relationships with stakeholders to foster a collaborative project environment.
Quality Assurance:
- Develop and implement quality assurance processes to ensure project deliverables meet business requirements and standards.
- Conduct testing and validation activities to ensure solutions are fit for purpose.
- Review project deliverables for accuracy and completeness.
- Documentation and Reporting:
- Prepare and maintain project documentation, including project plans, status reports, and risk logs.
- Document business requirements, process flows, and system specifications.
- Provide regular updates to senior management and stakeholders on project status and performance.
Skills and Competencies:
- Strong analytical and problem-solving skills.
- Excellent project management skills, including the ability to plan, execute, and monitor projects.
- Proficient in project management tools and methodologies.
- Ability to communicate effectively with stakeholders at all levels.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in business process modeling, data analysis, and requirements documentation.
Preferred Experience:
- Experience in financial services, preferably insurance.
- Familiarity with Agile methodologies and tools.
- Experience with data analysis and reporting tools.
Desired Skills:
- Business Analysis
- Project Management
- Data Analysis
Desired Qualification Level:
- Diploma