Position Specifications:
- Grade 12 or equivalent NQF level 4 qualification
- Qualification A+ and N+ Certification
- Active Directory (AD)
Minimum Requirements:
- At least 5 years’ practical experience
- Ability to diagnose and repair hardware and software on desktops and notebooks
- Working knowledge/exposure of various models of printers
- Must be customer focused and have effective productivity/work output
- Administration, stock control ability
- Must pass security clearance (if required by the customer)
- Able to assist with standby after hours
- Valid/Legal drivers licence
- Ability to work under pressure and meet deadlines whilst ensuring quality is maintained
Key Tasks:
- Perform hardware and software calls within required Service Levels following company procedures
- Travel to customer sites and maintain vehicles to be available
- Complete job cards/electronic systems and sign stock receipts as required
- Identify opportunities to grow the business of the company
- Ensure safekeeping of stock under control
- File all administration in accordance to company policy
- Perform monthly stock takes after hours with management
Self Development:
- Responsible for self-development by keeping abreast of new development by following the applicable processes and procedures.
- Any ad hoc function required to perform from management from time to time
Desired Skills:
- Good communication skills
Desired Qualification Level:
- Grade 12 / Matric
About The Employer:
Sizwe Africa IT Group