Our Client is a mixed-use property development in Cape Town combining office, retail, residential and leisure components in an integrated, stimulating and aesthetically pleasing urban environment.
They have a newly created position available for a an IT professional who will oversee and maintain all technical systems and infrastructure ensuring seamless operations, security and efficiency. This role involves managing critical security and surveillance technologies, IT services, and communication networks while ensuring optimal performance and minimal downtime. The individual will work closely with service providers, internal stakeholders, and operational teams to implement, maintain and enhance technology solutions that support overall safety, security and operational excellence.
Additionally, the role requires proactive innovation, identifying and integrating emerging technologies to improve business efficiency; as well as be responsible for budgeting, compliance, staff training and continuous system evaluations to maintain high technical standards within the organisation.
Key Responsibilities:
- Manage all technical systems throughout the Business
o CCTV Infrastructure
o LPR Software and Hardware
o Monitoring by exception Performance
o Listener Software and Hardware
o Access Control Software (Softcon & Impro) and hardware in SOC and outside i.e. Booms)
o AtG systems (Scanners and Cams)
o Radio systems hardware and software
o VMS Signboards
o Skidata System
- Manage any maintenance-related issues with the above systems.
- Liaise with any service providers about the above.
- Liaise with the Service Provider on any new technology installations
- Manage the cloud databases for:
o LPR (Verifier & iTrack)
o Incident Desk
o AtG / AtR
- Manage Milestone software and hardware
o Complete Camera settings / Patrols
o Setup Analytics for various cameras
o Setup View Groups for various Consoles
- Manage training and performance of staff on the various systems
- Assist the safety, security, and risk manager with retrieving information, footage, or statistics he may need for reports and investigations.
- Manage all archived footage
- Evaluate and assess any new technology that may be applied in SOC
- Manage and follow up with the service provider on any new installations or maintenance issues being attended to. Manage the setup and maintenance of messages for the VMS Signs
- Responsible for the facial recognition database.
- Do daily physical checks on the CCTV and Access Control infrastructure outside the SOC
- Irrigation Automation: Ensure the communication linkage for the irrigation system is fully operational and maintained.
- Oversee the coordination and management of Free Wi-Fi service
- IT Services & Infrastructure
o Liaise with IT service provider to ensure optimal system performance, minimal downtime, and ongoing efficiency improvements. - Innovation & Technology
o Identify and implement innovative solutions to enhance business efficiency, leveraging cutting-edge technology where applicable. - Budgeting & Financial Planning
o Compile, monitor, and maintain technical services and infrastructure budgets.
Education & Experience:
- Matric / Grade 12 with relevant technical training certificates
- Evidence of continuing education, such as certifications, a plus
- Minimum 5 years’ experience in Technology field
- Minimum 2 years’ experience in management
- Solid working knowledge in all required technical languages
Desired Skills:
- it systems
- It Support
- It Technician
- System Support
- Information Systems
- Information Security
- systems admin
About The Employer:
Our Client is a mixed-use property development in Cape Town combining office, retail, residential and leisure components in an integrated, stimulating and aesthetically pleasing urban environment.