NEC XON has achieved the prestigious Fortinet Engage Technical Support Partner (ETSP) designation, making it one of only two companies in South Africa to hold this certification.
According to Ian Kruger, presales and engineering manager at NEC XON, who led the ETSP initiative: “This designation underscores our commitment to delivering exceptional technical support and innovative solutions. It enhances our capability to respond swiftly and effectively to customer needs, backed by direct access to Fortinet’s extensive resources.”
The Engage Technical Support Partner designation is awarded to Expert-level, compliant partners who meet Fortinet’s rigorous standards for technical expertise and customer service. It empowers NEC XON’s support engineers with advanced skills to deliver efficient customer support and provides privileged access to Fortinet’s Support and Services teams.
The ETSP complements NEC XON’s existing Engage Preferred Services Partner (EPSP) designation, which recognises its capabilities in delivering professional services aligned with Fortinet’s Security Fabric pillars, including operational technology, zero trust access, cloud, SecOps, and secure access service edge (SASE).
Anthony Laing, GM of Networking at NEC XON, adds: “Achieving both ETSP and EPSP designations demonstrates our dedication to excellence in professional and technical services. These certifications significantly strengthen our ability to deliver successful outcomes for our customers and position NEC XON as a leader in secure, scalable networking solutions.”