DESCRIPTION/SYNOPSYS:
Are you an experienced Draughtsman with a passion for CAD design, Autodesk software, and technical service delivery? Our Client is seeking a skilled CAD professional to join their team, bringing expertise in AutoCAD, Autodesk Inventor, and data management solutions to support and train customers while ensuring high-quality project execution.
MINIMUM REQUIREMENTS:
- Experience as a Draughtsman (at least 2 years of experience)
- Degree/Diploma in Draughting.
- Experience with an AutoDesk reseller would be highly beneficial.
- Experience with the Forge would be beneficial.
- Hands-on experience with computer-aided design (CAD) software, AutoCad, and Autodesk Inventor is essential.
- Ability to grasp concepts quickly and efficiently
- Ability to work systematically and ensure completion of tasks to meet project deadlines and clients’ expectations.
- Ability to effectively prioritize workload and work under pressure. Weekends and after-hours work is required at times and remunerated accordingly.
- Proficient as a team player with excellent communication skills, but also able to work on own initiative.
RESPONSIBILITIES:
- Execute and deliver duties as part of the Technical and Service Delivery Team – involves supporting of customers which include (but not limited to as we intend to expand over time) Autodesk CAD and Data Management Software, ERP solutions, and other software offerings.
- Installation, Training, Mentoring and Implementation of the software solutions
- Ensure Highest Standard of Quality in terms of Service / Project Success – involves correct Scoping of Projects, Management of Official Project Documentation from Inception to Completion, and storage of that.
- Upkeep and Quality Management of IP used for Delivery of projects i.e. Custom Skills Workshops, Plant Workshops, Any Content Developed by the company for purposes of adding Value to Customers etc, etc.?
- Work?with Support Desk Team to Manage and Screen?Support?Cases to ensure?efficient communication with clients (for cases that can’t be dealt with immediately) and quick turnaround times for basic cases?
- Work with Senior Management of the company by providing feedback from customer interventions and engagements, recommendations for improvement.?
- Demonstrate initiative through On-boarding and Up-Skilling of yourself on an ongoing basis – to ultimately promote yourself as an expert in the field for the team
- Work closely with the Sales Team and Clients to achieve Services Revenue Targets?
Desired Skills:
- AutoCAD
- Draughting
About The Employer:
Do you see yourself as the successful Applications Engineer at this leading Company? Apply Now. Don’t delay.
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Should you meet the above minimum requirements, please submit your CV and a copy of your ID and Qualifications to [Email Address Removed]. Please quote the TITLE of this vacancy in the subject line of your email as a reference. Our consultants will assess your suitability for the vacancy. Should you not receive a response within 2 weeks please consider your application unsuccessful, however, we will retain your CV and details on our database in accordance with POPIA and will contact you in the near future should a suitable position become available.
You have the option to “opt-out” and request us to delete your information at any time by sending a mail to admin (@) [URL Removed] / info (@) [URL Removed]
Thank you.