ENVIRONMENT:
An exclusive digital command centre based in Cape Town is looking for an IT Support Assistant who will assist with the maintenance of the company’s computer systems and networks, helping to ensure smooth and efficient operation across the organisation. This entry-level position will involve troubleshooting basic issues, supporting daily operations, and learning from more experienced IT staff.
DUTIES:
- Assist with installing and configuring computer hardware, software, systems, networks, printers, and scanners.
- Help monitor and maintain computer systems and networks.
- Respond to basic service issues and requests under supervision.
- Provide support and guidance to company staff in the use of various technologies.
- Assist with setting up accounts for new users and managing login credentials.
- Help with inventory management of IT equipment and supplies.
- Participate in testing and evaluating new technology under guidance
- Manage and administer Google Workspace
- Maintain and update all DevOps and technology documentation
- Administer and manage the company’s telephone systems
- Demonstrate strong administrative skill, covering inventory, licensing, and procurement for smooth IT operations.
- Maintain a high level of organisation and agility
- Cloud services, and basic devops knowledge to the preferred skills
REQUIREMENTS:
Qualifications:
- High school diploma required; further education or certification in Computer Science, Information Technology, or related field is a plus.
- Basic understanding of computer systems, mobile devices, and other tech products.
- Willingness to learn and to pursue further training and certification.
Experience:
- Prior experience in IT support or a similar role is beneficial but not required.
- Hands-on experience with Windows and/or macOS environments preferred.
ATTRIBUTES:
- Basic troubleshooting and problem-solving skills.
- Good communication and interpersonal skills.
- Familiarity with internet security and data privacy principles is advantageous.
- Comfortable using a variety of operating systems and software applications.
- Ability to follow instructions and collaborate with team members.
While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.
COMMENTS:
When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here [URL Removed] e-mail a Word copy of your CV to [Email Address Removed] and mention the reference number of the job.
Desired Skills:
- IT
- Support
- Assistant