Junior Technical Support Officer
Area: Roodepoort
Salary Package: R13000 plus medical aid, provident fund, 13th cheque, performance bonus
Overview: To coordinate and test all installations and maintenance work of security products
Duties:
- Coordinating and testing of installations and maintenance of security products
- Telephone assistance with trouble shooting, checking quality adherence and technical issues
- Setup configuration and testing off all equipment on internal systems
- Monitoring ticketing system
- Be on standby over weekends/after hours for any issues (roster within department)
- Ensure all asset information, technical information is up to date on internal systems
- Always ensure system integrity and data base integrity
Requirements:
- Matric Certificate
- Relevant qualification will be beneficial
- Customer Service Experience
- IT Support Experience
- It will be beneficial if has experience has been gained working with Security Technology products
Remuneration:
- Basic Salary R13 000 depending on experience
- Medical Aid
- Provident Fund
- 13thCheque in Birthday Month
- Discretionary Performance Bonus in December
Desired Skills:
- Testing installation
- Testing security products
- configuring and testing equipment
- monitor ticket system
Desired Qualification Level:
- Grade 12 / Matric
About The Employer:
Junior Technical Support Officer
Area: Roodepoort
Salary Package: R13000 plus medical aid, provident fund, 13th cheque, performance bonus
Overview: To coordinate and test all installations and maintenance work of security products
Duties:
– Coordinating and testing of installations and maintenance of security products
– Telephone assistance with trouble shooting, checking quality adherence and technical issues
– Setup configuration and testing off all equipment on internal systems
– Monitoring ticketing system
– Be on standby over weekends/after hours for any issues (roster within department)
– Ensure all asset information, technical information is up to date on internal systems
– Always ensure system integrity and data base integrity
Requirements:
– Matric Certificate
– Relevant qualification will be beneficial
– Customer Service Experience
– IT Support Experience
– It will be beneficial if has experience has been gained working with Security Technology products
Remuneration:
– Basic Salary R13 000 depending on experience
– Medical Aid
– Provident Fund
– 13thCheque in Birthday Month
– Discretionary Performance Bonus in December