A well-established Travel company is seeking to appoint a Roaming IT Consultant
- Infrastructure Maintenance & Troubleshooting
- Conduct on-site and remote troubleshooting of network, server, and hardware infrastructure issues.
- Ensure minimal downtime by promptly addressing escalated infrastructure-related incidents.
Qualification:
- Matric
- Relevant IT qualification
- CompTIA N+ Certification preferred
Experience:
- 5- 8 years’ experience in similar position
- Minimum 5 years’ experience working with Azure, Active Directory, DNS, and Office 365.
- Minimum 5 years’ experience troubleshooting network-related/site down issues.
- Proven experience in a technical support role, with a focus on Level 3 responsibilities
- Excellent knowledge of computer systems, software applications, and advanced troubleshooting methodologies.
Skills:
- Exceptional problem-solving and analytical skills, with the ability to think critically and make sound decisions under pressure
- Team worker with the ability to interface with staff as well as third parties
- Passionate and creative in-service offering, dedicated to customer satisfaction
- Excellent communication skills both verbal and written
- Service and results orientated
- Self-started with high energy levels
- Accurate, problem solver, organized, methodical
- Ability to work with detail whilst under pressure and takes pride in maintaining zero error
Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.
However, please keep a lookout on our website, [URL Removed] for available positions which may be inline with your career aspirations.
Desired Skills:
- technical support
- computer systems
- Azure
- Active Directory
- DNS