Role:
- Performing electronic and mechanical repairs to products- Conduct Field Service Support as assigned daily on all products which are supported by Bidvest Mobility
- Compiling, recording and updating data on Zoho Call log management system
- Preparing, configuring and installing of Mobile computer equipment into vehicle, warehouses and factories- Conducting Wireless Site Surveys
- Conducting regular site audits and preventative maintenance at customer sites
- Providing consultation support for installations
- Configuring and setting up of sales and test demo systems as per instructions.
- Undertaking on site installations as and when required- Handling all related administration in the completion of forms, job cards, etc
- Adhering to all health and safety requirements in the execution of responsibilities
- Providing post – sales support to staff, partners & end-users.
Requirements:
- Matric, grade 12 or equivalent qualification together with a minimum of 2 years’ experience in the repairing of digital and /or RF equipment to component level in technical repairs;
- Computer Literacy with at least the ability to work on Word and Excel in the Microsoft Office suite;
- A working knowledge and understanding of Application Software, Barcode Label Printing software and WLAN
- Familiarity with Microsoft Windows operating systems
- SMD component soldering skills
- A good team player with above average communication skills both telephonically and in person
- Proven experience in successfully interacting with customers
- The ability to handle multiple responsibilities at the same time
- Self-driven and enthusiastic with a strong customer service orientation
- English literacy and numeracy of at least a Grade 12 level
- Ability to handle all repairs according to strict deadlines
- Willingness to travel for work as and when required
- Professional and presentable appearance
- Valid Driver’s License
If you have not heard from us withing 7 working days your application was unsuccessful.
Desired Skills:
- RF Equipment
- Barcode Label printing software
- WLAN
- SMD Soldering
- ZOHO
- Support
- Valid License
Desired Work Experience:
- 2 to 5 years Mobile Telecoms
- 2 to 5 years Systems / Network Administration
Desired Qualification Level:
- Grade 12 / Matric