Sage has launched Sage Copilot for Sage X3, empowering Sage X3 businesses to achieve high performance by delivering clearer operational insight, boosting productivity, and accelerating growth.
Sage Copilot for Sage X3 will first focus on empowering sales managers and representatives to easily query customer orders, shipping timelines, and fulfilment issues. Actively surfacing anomalies and opportunities, Sage Copilot will help teams get ahead of customer complaints, exceed customer expectation, and preserve trust throughout the sales cycle.
“By putting operational intelligence at businesses’ fingertips, Sage Copilot for X3 marks a significant step forward in driving efficiencies and saving time,” says Rob Sinfield, senior vice-president: ERP at Sage. “Whether it’s anticipating a delay in shipping, identifying a drop in order volumes, or spotting a churn-risk customer, Sage Copilot gives users the clarity and confidence to act faster, serve better, and grow stronger – all through a single, 360° view of their operations – helping them drive high performance.”
Used by medium-sized businesses operating across manufacturing, distribution, food and beverage, chemicals and services, Sage X3 manages finance, supply chain, production and customer operations at scale. Now with Sage Copilot, Sage X3 users will benefit from:
- Conversational interaction: Embedded natural language chat allows users to interact with Sage X3 by simply asking questions in plain English, French and Spanish
- Real-time operational alerts: Insights are surfaced automatically in the product to highlight delays, changes in behaviour, and opportunities
- Sales intelligence that anticipates risk: Helps teams manage fulfilment issues, identify at-risk customers, and act quickly to preserve customer satisfaction
- A unified 360° view: Delivers a connected view across sales, inventory, and customer orders, enabling faster, more confident decisions
In addition to Sage Copilot, Sage X3 customers will also benefit from embedded AI-powered Accounts Payable Automation, reducing manual data entry by accurately extracting and classifying invoices, freeing up teams to focus on higher-value work.