Now Hiring: Software Application Support Specialist
Remote (Based in Gauteng) | Permanent Position
Are you a tech-savvy problem solver with a passion for helping others?
Our client, a dynamic player in the tech industry, is on the hunt for a Software Application Support Specialist to join their remote team based in Gauteng. This is more than just a support role — it’s an opportunity to work at the heart of innovative software solutions that power real-world impact.
This exciting, fast-paced position offers career growth, technical variety, and the chance to collaborate with diverse teams across the business.
RequirementsWhat You’ll Be Doing:
- Provide world-class application support to end-users and business teams.
- Investigate and resolve technical system issues with precision and speed.
- Design and support system enhancements to meet evolving business needs.
- Analyze processes and recommend smart, scalable improvements.
- Maintain data quality, and perform regular system maintenance.
- Create clear, useful documentation to support knowledge-sharing and continuous improvement.
- Partner with project teams to bring expert insights into cross-divisional solutions.
What You Bring:
- Minimum 1st-year tertiary education in both Information Systems / Computer Science and Accounting.
- 2+ years’ experience in:
- Writing and optimizing complex SQL queries.
- Using MS Excel and VBA effectively.
- Solid grasp of Windows troubleshooting, networking basics, and application installations.
- Outstanding technical skills and analytical thinking.
- Strong interpersonal and communication abilities — able to bridge the gap between tech and business users.
- Passion for delivering exceptional customer service in a support-driven environment.
Ideal Candidate Profile:
- You’ve supported production systems and understand the pressure of maintaining uptime.
- You know how to juggle priorities and manage your own workload with confidence.
- You’re curious, adaptable, and eager to improve systems and yourself.
- You speak both tech and human, and can simplify complexity for others.
Why Join?
- Work remotely while contributing to high-impact projects.
- Learn and grow with experienced professionals across various domains.
- Be part of a team where your input matters, and your growth is supported.
Applicants must be eligible to work in the Republic of South Africa.
Ready to step into a role where your support makes a difference?
Apply now and become a vital part of something meaningful.
Desired Skills:
- SQL
- Application Support
- Problem-Solving & Troubleshooting
- Microsoft Excel
- Customer Service Orientation
- Technical Communication
- System & Data Integrity Management
Desired Qualification Level:
- Degree
About The Employer: