A consumer service management and rating platform offering wireless IoT solutions for customer feedback, surveys, and queue management systems is looking for a Network & IT Support Field Technician to join their team as they grow and expand their footprint. Their real-time data helps businesses monitor customer satisfaction, staff performance, and in-store operations through powerful cloud-based analytics.
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- Valid driver’s license and own reliable transport
- 5+ years field experience
- Matric and relevant short courses
- Strong IT & IoT technical support skills
- Able to troubleshoot and resolve on-site issues
- Proficient in Google Workspace and reporting software
- Comfortable working in-office
- Willing to travel to client sites as needed
- Occasional travel (2–3 days every 1–2 months)
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- Install, configure, and maintain IoT devices and network systems on client sites
- Provide on-site technical support, troubleshooting, and repairs
- Perform routine inspections, testing, and preventative maintenance
- Support computer hardware, software, and network connectivity issues
- Use call-out/site visit software for reporting and documentation
- Work closely with internal teams to ensure smooth deployments and service delivery
- Provide in-office support when not on site
- Ensure high standards of customer service and professionalism in all interactions
Contact Hire Resolve for your next career-changing move.
Apply for this role today, contact Sune Pienaar at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website: [URL Removed] or email us your CV: [Email Address Removed].com
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise
Desired Skills:
- Network & IT Support Field Technician
- Network & IT Support Field Technician
- Network & IT Support Field Technician