This is a remote position.
We are seeking an experienced Project Manager to lead the delivery of a new mobile application integrated with a loyalty programme, covering rollout to 28 countries. The role involves supporting the existing mobile app in parallel, managing senior client stakeholders, and co-developing the mobile strategy. You will lead a team of 20+ professionals and ensure successful integration with a new loyalty platform delivered by a partner organisation.
Key Responsibilities
- Lead the end-to-end delivery of a large-scale mobile app programme.
- Collaborate with senior stakeholders to define and implement mobile strategy.
- Manage cross-functional teams and coordinate with external partners.
- Oversee integration with loyalty platforms and ensure seamless user experience.
- Ensure programme milestones are achieved, from pilot through rollout to 28 countries.
- Support and advise on mobile CX strategy and digital product engineering.
Required Skills & Experience
- Proven track record in managing mobile app programme delivery.
- Strong knowledge of AWS Cognito and end-to-end integration processes.
- Ability to co-develop and execute mobile strategy.
- 6–10 years’ experience as a Project Manager in Customer & Experience Transformation.
- Experience managing global roll-outs and working in complex enterprise environments.
- Strong stakeholder management and leadership skills.
Additional Information
- Travel required across Africa and occasionally to the UK (expenses covered).
- Must hold a valid passport.
Hit apply today for more information!
Desired Skills:
- managing global rollouts
- complex enterprise environment
- AWS
Desired Qualification Level:
- Degree
About The Employer: