PURPOSE OF JOB
As a Senior Consultant, you play a lead role in the functional or technical delivery of Microsoft Dynamics 365 projects. You will work across implementations, pre-sales, and support engagements to design, configure, or develop robust and scalable solutions. You may specialize in Customer Engagement (Sales, Customer Service, Field Service), Finance and Development/Integration.
This role bridges hands-on execution and mentorship, enabling junior consultants while ensuring high-quality deliverables.
Key Responsibilities
- Lead configuration or development workstreams in Dynamics 365 CE, and Development.
- Translate business requirements into solution designs and deliver working configurations or code.
- Drive workshops, testing cycles, and client training within assigned functional or technical area.
- Collaborate with Solution Architects to align on design and integration approaches.
- Support pre-sales and estimation efforts by providing inputs on effort, scope, and risk.
- Contribute to reusable assets, documentation, and practice-wide quality standards.
- Mentor Consultants and Junior Consultants on delivery best practices.
Required Qualifications and Experience
- 5-8 years of experience in Microsoft Dynamics 365 projects, with at least 1-2 full lifecycle implementations.
- Specialisation in one of the following:
- CE: Sales, Service, or Field Service configuration.
- Development: Extensions, integrations, Power Platform, or Azure logic apps.
- Relevant Microsoft certifications are preferred.
Desired Skills:
- Proficient in configuration or development within D365 platform.
- Strong understanding of ERP/CRM methodologies and functional/technical process flows.
- Skilled in testing/documentation /and client communication.
- Team player with the ability to take ownership of deliverables
Desired Work Experience:
- 5 to 10 years
Desired Qualification Level:
- Degree