- Seeking a skilled and proactive Business Analyst to bridge the gap between business operations and the SAP and Microsoft Dynamics 365 system functionality.
- This role involves working closely with stakeholders to understand business requirements, analyze processes, and support organizational goals.
- Analyze, document, and optimize existing business processes across functional areas.
Conduct gap analyses between current and desired systems and propose effective enhancements.
- Support end-to-end ERP implementations, upgrades, and integrations, ensuring minimal business disruption.
- Provide training and ongoing end-user support to maximize adoption and system usability.
Monitor ERP system performance, troubleshoot issues, and collaborate with technical teams to implement fixes.
- Create and maintain comprehensive functional documentation including process flows, test cases, and training materials.
Minimum Requirements:
- Matric plus an IT Degree or 3 year National IT Diploma.
- SAP ERP or Microsoft Dynamics 365 Certification (advantage).
- 5 to 8 years’ experience in Business Analysis in IT environments, Business Process Documentation, Process Flow Documentation.
- MUST HAVE: 3 – 5 years minimum BA related work experience with SAP ERP or Microsoft Dynamics 365.
- Extensive experience with Visio.
- Solid understanding of business process modeling, analysis, and improvement techniques.
- Proficient in requirements gathering, documentation, and stakeholder communication.
- Experience in full lifecycle SAP or Microsoft Dynamics 365 projects preferred: blueprinting, realization, testing, go-live, and support.
Desired Skills:
- BA (SAP/Dynamics 365)
- Business Analyst (SAP)
- Business Analyst (Dynamics 365)