Qualifications and Certifications:
- Completed Matric / Grade 12
- Microsoft: MCSA | MCITP
- Cisco: CCNA | CCDA | CCVP | CCIE
- VMWare: VCP
- Project+ | Network+
- Firewall Technologies: Fortinet NSE4 – NSE8
Minimum Requirements:
- 5-8 years network engineering experience within IT Services and Managed Services environments
- Proficient in Microsoft Server | Exchange | SQL | IIS | Cisco Internetworking | VPN | firewalls | backups | network infrastructure | Cloud services
- Hands-on experience with VOIP/SIP telephony systems, virtualization, and enterprise backup solutions
- Strong troubleshooting, analytical, and client-facing skills
Key Performance Areas:
- Installation, configuration, and troubleshooting of server operating systems, applications, network infrastructure, and endpoints
- Monitoring, maintaining, and optimizing network, server, and cloud services for enterprise clients
- Engaging with stakeholders and clients to assess project requirements and provide technical guidance
- Liaising with team members, management, and clients to ensure timely project delivery and issue resolution
- Identifying risks and implementing contingency plans proactively
- Analyzing existing operations and recommending process or technical improvements
- Scheduling and conducting training sessions for team members or client staff
- Updating work schedules, documenting configurations, and performing troubleshooting as required
- Mentoring and assisting junior team members in technical and operational tasks
- Writing progress reports and delivering presentations to internal and client stakeholders
Desired Skills:
- Firewall
- IT Security
- Networking
- Routing
About The Employer:
A leading provider of managed IT services, delivering tailored technology solutions, expert advice, and scalable support to ensure businesses operate efficiently and effectively.