ServiceNow-based custom application development
Review and streamline existing code
Transfer custom code into the ServiceNow standard framework
Development and conception of new features
Supporting of our BMW ServiceNow ITSM customers regarding their Service structures and Configuration Items
Creating and updating documentation of user guides and guidelines including Operations manuals
Minimum Requirements:
Deep ServiceNow expertise
Experience in ServiceNow-based custom app development
Experience in enterprise IT Service Management (ITSM)
Experience in the Common Service Data Model 5 (CSDM) and Configuration Management Database (CMDB)
Experience in integration with KAFKA, REST API, NOW API, Active Directory
Experience with UI Builder, Service Portal Designer, Themes and Widgets
Experience in integrating complex business information and technical requirements
Knowhow in technical governance and streamlining existing solutions
Experience with ITIL™ V4 Foundation
Experience with Agile Methodology
Ability to conceptualise complex information, but also delve into the details when required
Desired Skills:
- ServiceNow
- CSDM
- CMDB
- ITSM
- ITIL
- Agile