Technical BA – Fraud & Risk
Key Responsibilities
- Conducted holistic analysis of required risk and fraud solutions including source systems and integration requirements
- Managed implementation of new risk and fraud detection features and functionalities
- Collaborated with Forensic Analysis team Security CRM system owners Big
- Data Platform team and other business owners
- Conducted interviews and workshops to gather stakeholder requirements
- Documented and analysed business requirements clearly and concisely
- Developed use cases and user stories to define system functionality
- Defined integration requirements between systems and fraud platforms including SQL statements and API Swagger OpenAPI specifications
- Analysed data according to internal data quality metrics
- Identified and explained data patterns and trends
- Communicated business requirements to development teams and ensured delivery aligned to specifications
- Organised facilitated and contributed to user acceptance testing
- Provided architectural and design input and updated architecture documentation
- Participated in backlog prioritisation sprint retrospectives and sprint planning
- Conducted post implementation testing after releases and resolved operational issues
- Provided support to Security and Privacy by Design Assurance processes
- Supported incident troubleshooting and drafted change requests where required
- Presented quarterly priorities at PI grooming and collaborated with teams to deliver priorities
- Provided progress updates during standups
Qualifications
- BCom Information Systems
- BSc Computer Science
- Other relevant qualification
Experience and Skills
- Minimum 8 years experience as an IT Business Analyst or related role
- Intermediate to advanced SQL advantageous
- Strong Excel skills
- Proficient in data analysis and interpretation
- Excellent communication and interpersonal skills
- Ability to work independently and within a team
- Strong attention to detail and accuracy
- Experience with Agile development methodologies advantageous
- Strong ownership and self starter
Desired Skills:
- Communications
- Computer
- Business Analyst
- Fraud and Risk