We are seeking an experienced Intermediate Technical Business Analyst to join a dynamic financial services environment on a 12-month contract.

The successful candidate will play a critical role in translating business requirements into clear technical specifications, with a strong focus on API-driven integrations, system enhancements, and digital platform delivery.

This role requires close collaboration with cross-functional (technical) teams to ensure that requirements are well-defined, technically sound, and aligned to enterprise architecture and regulatory standards typical of the financial services sector.

Key Responsibilities

  • Engage with business stakeholders to elicit, analyse, document, and validate business and functional requirements
  • Translate business needs into technical requirements and user stories suitable for development teams
  • Produce high-quality documentation including Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), User stories and acceptance criteria and Process flows and data models
  • Work extensively with API integrations, including RESTful APIs, JSON/XML payloads, API request/response mapping and Error handling and integration flows
  • Collaborate with solution architects and developers to ensure technical feasibility and alignment to design standards
  • Participate in Agile ceremonies including sprint planning, backlog refinement, stand-ups, reviews, and retrospectives
  • Support testing phases by assisting with Test scenario creation, UAT coordination and Defect triage and resolution
  • Ensure solutions comply with financial services regulations, security standards, and data governance requirements
  • Facilitate workshops and stakeholder sessions to clarify requirements and drive delivery outcomes
  • Act as a key liaison between business and technology teams throughout the delivery lifecycle

Key Qualifications & Certifications Required:

  • Relevant tertiary qualification in Information Technology, Computer Science, Information Systems, Business Analysis or related field
  • Business Analysis certification (preferred) such as IIBA (ECBA, CCBA, or CBAP), FTI, IQBBA, or equivalent BA certification

Key Experience Required:

  • Up to 4-5 years’ experience as a Business Analyst, with at least 2-3 years at an intermediate technical BA level
  • Proven experience within the financial services industry, such as Banking, Insurance, Investments, Payments, Asset management
  • Strong experience working on systems integration projects
  • Demonstrated hands-on experience with APIs, including REST APIs, Swagger / OpenAPI specifications and Postman or similar API testing tools
  • Experience working in Agile and/or hybrid delivery environments
  • Exposure to digital platforms, backend systems, and data-driven solutions

Technical & Functional Skills Required

  • Strong understanding of API-based architectures, System integration concepts and Microservices environments
  • Ability to read and interpret API documentation, Technical diagrams and Data mappings
  • Solid understanding of SQL (advantageous) and Data flows and data lineage
  • Experience using BA tools such as Jira / Confluence, Azure DevOps, Visio, [URL Removed] or similar modelling tools
  • Knowledge of SDLC and BA best practices

Competencies required

  • Strong analytical and problem-solving skills
  • Excellent stakeholder engagement and communication abilities
  • Comfortable operating between business and technical teams
  • High attention to detail and documentation quality
  • Ability to manage multiple deliverables in a fast-paced environment
  • Strong understanding of financial services processes and terminology

Desired Skills:

  • Business Analysis
  • API

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